【问题描述】
前台使用优惠券提示扫码获取优惠券信息失败如何解决?
【问题答案】
上述情况原因是数据库记录的shopid为微商店2.5的,由于商户2.5助手和3.0助手同时 连接过同一数据库导致。重启重新激活微商店3.0助手后重启前台正常。
说明:以上提示还可排查以下几点:
(1)线上优惠券线下使用,需要开启软件中的‘前台礼券检测有效性’。
(2)线上优惠券线下使用,前台付款方式选择购物券 选择扫二维码 进行扫码识别。
(3)电脑端时间是否与北京时间一致,手机端时间与电脑端时间相差不能超过2分钟。
时间格式是否为yyyy-mm-dd.
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